I dive deep into complex challenges, collaborating closely with your teams to develop actionable roadmaps that drive impactful solutions.
Seasoned strategic partner with over 20 years of experience driving organizational excellence through service design, research, and user insights. Proven track record of leveraging cutting-edge methodologies and data visualization to uncover valuable patterns and inform innovation. Skilled in leading cross-functional teams and executing research strategies that optimize service delivery and enhance user satisfaction.
The ability to envision the big picture, anticipate challenges, and develop innovative solutions that drive long-term success.
Interpreting complex information to create meaningful insights and guide informed decision-making.
building and maintaining positive relationships with individuals and groups that have an interest in a project's success.
Fostering teamwork and open communication, bringing diverse perspectives together to achieve common goals.
CASE STUDY: Bringing CRM to a consumer grade just-in-time mobile application How Infor Hook & Loop created Project MAX a consumer grade experience to deliver support
Identifying the opportunity When active in the field, expense management is not always top of mind.
THINK is a new model for engaging select high value business and organization leaders :
The new logistics is a program designed by UPS that targets C level executives and other decision makers from small
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